Data Protection and Security

Our platform is built for ultra-safe and secure performances.

Protecting your data is our obsession. Scroll down to learn more.

All your data is encrypted and transmitted via Secure Socket Layers (SSL) technology.

Frequently Asked Questions (FAQ)

WHERE IS MY DATA STORED?

Your data is stored on TekHaven’s servers in a dedicated database instance. For international customers, TekHaven servers are currently hosted on multiple HostGator Servers (AWS) data centres in the USA (Houston to be precise).

WILL YOU USE MY DATA FOR ADVERTISEMENT PURPOSES?

As a customer of TekHaven, you own and control your data. We do not use your data for anything other than providing you with the service to which you have subscribed. As a service provider, we do not scan your email or documents for advertising purposes.

IS MY DATA ENCRYPTED?

Yes. Sensitive customer data is encrypted at rest and when traversing over public networks.

IS MY DATA BEING BACKED UP CONTINUOUSLY?

Yes. All data will be backed up on our secure servers regularly to minimize the potential risk of data loss.

IS THE SECURITY STANDARD OF YOUR SERVERS UP TO DATE?

Yes. Our hosted servers are always updated with the latest security standard to avoid any vulnerabilities.

CAN I PERMANENTLY DELETE ALL MY DATA ON YOUR SERVERS?

Yes. If you would like to delete your account, we will assist you in removing all related, sensitive data from our servers permanently.

WHO HAS ACCESS TO YOUR DATA?

Only the data center staff who have been trained and the support personnel can have access to your private data. All access to the operating system requires secure authentication.

IS YOUR API SECURE?

Yes. Our API can be accessed only through approved user credentials or a user-revocable token.